CallbackGenie instantly texts your callers when you can't pick up — then calls you back at the perfect moment. Press 1, and you're talking to your next customer.
No apps to learn. No dashboard to babysit. Nothing about how you work changes.
One service. One job: turn every missed call into a live conversation.
Within seconds, your caller receives a friendly text from your business number with a few callback time options. No voicemail black hole.
Your customer replies with their preferred callback window — and you get an instant alert with their number. You don't lift a finger.
At the chosen time, CallbackGenie calls you and connects you live to your customer. The lead never goes cold.
Plenty of tools send an auto-text and leave the follow-up to you. CallbackGenie is the only service that completes the loop — it brings the customer back to you, on schedule, with a single press of 1. That easy.
No contracts. Cancel anytime.
It started with a simple observation: the best tradespeople are the hardest to reach.
A plumber is under a sink with a wrench in both hands. An electrician is on a ladder with the panel open. A handyman's phone is buzzing in his pocket while he's up on a roof. A realtor is mid-showing with a buyer. None of them can pick up — and that is exactly when the next customer calls.
Here's what happens next: the caller hears voicemail, hangs up, and dials the next business on the list. That job — $300, $500, sometimes thousands of dollars — goes to whoever answered first. Not whoever does the best work. Whoever picked up the phone.
We built CallbackGenie so that never happens again. The moment you miss a call, your caller gets an instant text with callback options. They pick a time. And when that time comes, your phone rings — you press 1, and you're talking to your next customer.
Every missed call becomes a conversation. That's the whole idea.
CallbackGenie is built in British Columbia, Canada, for owner-operators who would rather be on the tools than on the phone.
Tell us about your business — we'll handle the setup. Most businesses are live within a day.